Customer Success Engineer (LatAm)
Mercor has thousands of users joining the platform each week to interview for different roles our clients have posted.
- Pay
- Needs pay review: $35K-$50K per year
- Location
- Remote
- Eligibility
- Remote, applicant location not specified
- Qualification difficulty
- Selective
How current is this information?
The public role and application path were checked. Details can still change; this is not an endorsement or guarantee.
- Platform
- Mercor
- Fit category
- General professional
- Listing/source checked
- Aug 23, 2026
- Inventory presence checked
- Sep 28, 2026
- Apply link checked
- Aug 22, 2026
Application
Continue to the current Mercor listing
Apply on MercorOpens the current Mercor page in a new tab. This may be a referral link, and Specialist AI Work may be paid if the platform credits it. That does not change the role's advertised pay or how roles are ordered here.
What this role involves
Mercor has thousands of users joining the platform each week to interview for different roles our clients have posted. When they run into issues or have questions and reach out for help, you will be responsible for giving them a speedy and delightful experience. You will work directly with our engineering team, triaging and investigating bug reports so being super savvy with modern websites and issues SaaS-type applications run into will come in handy.
Since your conversations with the talent applying on our platform will often be the first interaction someone has with Mercor, maintaining an enthusiastic, upbeat tone while writing at native English level proficiency is important. We use a lighthearted and informal tone in our support communication while at the same time being very professional and precise in our replies. Note: This is a remote, 6-day/week role requiring substantial overlap with Pacific Time (PT/PST) working hours.
Before you apply
Review the main fit signals and unresolved details before opening the platform.
Why it may fit
- Professionals whose experience matches the current Customer Success Engineer (LatAm) requirements.
- Applicants comfortable completing Mercor's role-specific assessment.
Check before applying
Reasons to pause
- You cannot meet the listing's stated remote or location eligibility.
- You need guaranteed acceptance, hours, or project duration.
Still to verify
- Review the official Mercor listing before applying. Requirements, screening, pay, hours, and project availability can change.
- Confirm the current applicant-pay terms on the platform listing.
- Applicant eligibility still needs checking: Remote, applicant location not specified.
What to prepare
- Complete Mercor's role-specific application or assessment.
Role tools
Where these choices are saved
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Application tips
- Complete Mercor's role-specific application or assessment carefully.
- Review the current Mercor listing and its eligibility details before applying.